Monday, 8 December 2014

Key performance indicators (KPIs)



Key performance indicators (KPIs)
Depending on your industry, you may also have certain specific metrics which determine success, these could include:
Market share analysis
Sales analysis
Quality control
Financial results
Market research
Marketing information systems
CRM - New customers acquired, retention
Service levels
Brand awareness
Competitor performance
Benchmarking
Profitability

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