INTERNATIONAL
UNIVERSITY, BAMENDA (IUB)
KUMBO
OUT-REACH CENTRE.
FACULTY OF SOCIAL
SCIENCES AND BUSINESS ADMINISTRATION.
DEPARTMENT
OF BUSINESS MANAGEMENT.
Semester
Exams.
Course Title: MARKETING
Course
Code:___________________
Time Allowed: 3
Hours.
Instructions: Answer all Questions in good English
QUESTION ONE
A. Explain how marketing discovers and satisfies consumer
needs. (5 Marks)
B. Distinguish between marketing Mix elements and
environmental forces (4 Marks)
C. Explain how organizations build strong customer
relationships and customer value through marketing. (6 Marks)
QUESTION TWO
a. Describe the stages in the consumer purchase decision
process. (10 marks)
b. Identify major socio-cultural influences on consumer
behavior (6 marks)
c. Describe the different concepts of social
responsibility by Organizations. (6 marks)
QUESTION THREE.
Joybert
ICT and Media Consultancy, a company specialized in producing radio, TV adverts
and ICT consultant with Head quarters in Kumbo Bui Division is aiming to extend
its market to Ghana and south Africa. After a field research, the management of
this organization wants you to confirm which strategy is the best to employ.
a. Explain each of these strategies giving advantages and
demerits of each. (15 Marks)
b. Explain the factors that Predisposes this company to
market her services in the foreign market. (10 Marks)
c. How can the government of Cameroon this company to
compete with foreign firms of the same industry. (8 Marks)
Course Master
JAVNYUY JOYBERT.
“Put God First and He is Going to take you Places you could Never
Imagine”

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