A vision statement identifies where the
organization wants or intends to be in future or where it should be to best
meet the needs of the stakeholders. It describes dreams and aspirations for
future. For instance, Microsoft’s vision is “to empower people through
great software, any time, any place, or any device.” Wal-Mart’s vision
is to become worldwide leader in retailing. A vision is the potential to view
things ahead of themselves. It answers the question “where we want to be”. It
gives us a reminder about what we attempt to develop. A vision statement is for
the organization and it’s members, unlike the mission statement which is for
the customers/clients. It contributes in effective decision making as well as
effective business planning. It incorporates a shared understanding about the
nature and aim of the organization and utilizes this understanding to direct
and guide the organization towards a better purpose. It describes that on
achieving the mission, how the organizational future would appear to be.
An effective vision statement must have following
features-
- It must be unambiguous.
- It must be clear.
- It must harmonize with organization’s culture and values.
- The dreams and aspirations must be rational/realistic.
- Vision statements should be shorter so that they are easier to memorize.
In order to realize the vision, it must be deeply
instilled in the organization, being owned and shared by everyone involved in
the organization.
3. Goals and Objectives
A goal is a desired future state or objective that
an organization tries to achieve. Goals specify in particular what must be done
if an organization is to attain mission or vision. Goals make mission more
prominent and concrete. They co-ordinate and integrate various functional and
departmental areas in an organization. Well made goals have following features-
- These are precise and measurable.
- These look after critical and significant issues.
- These are realistic and challenging.
- These must be achieved within a specific time frame.
- These include both financial as well as non-financial components.
Objectives are defined as goals that organization
wants to achieve over a period of time. These are the foundation of planning.
Policies are developed in an organization so as to achieve these objectives.
Formulation of objectives is the task of top level management. Effective
objectives have following features-
- These are not single for an organization, but multiple.
- Objectives should be both short-term as well as long-term.
- Objectives must respond and react to changes in environment, i.e., they must be flexible.
- These must be feasible, realistic and operational.

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