Expectations of an effective manager

An effective manager today will be expected to:

• have a sound knowledge and understanding of the objectives of the organisation

• be responsive and proactive to the changing environment in which the organisation is operating

• be creative and innovative with respect to processes and procedures that the organisation needs to carry out

• ensure that quality is achieved both in processes and outcomes

• develop and foster teamwork within the organisation

• monitor training and development carried on in the organisation

• monitor outcomes and insist on benchmarks being attained

• show empathy to the needs of employees

• delegate effectively whilst maintaining appropriate levels of accountability and responsibility

• lead by example and be highly motivated and enthusiastic

• inspire employees

• be honest and show integrity

• be an effective communicator to all stakeholders in the organisation

• network effectively to enhance organisational performance

• display a global perspective for the organisation

• know what skills are required to perform the managerial job effectively and efficiently